With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. We are concerned about protecting your privacy, which is why it is committed to respecting the confidentiality of the personal information it collects.

This Privacy Policy (hereinafter referred to as the “policy”) sets out the manner in which we collects, uses, communicates, retains, destroys and protects the personal information it holds, in order to comply with the requirements of the applicable privacy laws to which it is subject, as well as any other applicable laws and regulations in this area.

The policy applies to personal information collected by us in any manner, whether in person, over the telephone or through our website. In addition, when we collect your personal information, we may provide you with additional information regarding the processing of your personal information. We may also obtain your specific consent in certain cases to the collection, use, disclosure and retention of your personal information. By accepting this policy, or by providing us with personal information after you have had an opportunity to review the policy or any supplemental notice, you consent to the processing of your personal information in accordance with the policy and the supplemental notice.

This policy does not apply to information that is public information under such legislation.

Important definitions

In this policy

• “Personal Information” means any information that relates to a natural person and allows, directly or indirectly, that person to be identified.
• “Privacy Incident” means (i) any access to Personal Information that is not authorized by law; (ii) any use of Personal Information that is not authorized by law; (iii) any disclosure of Personal Information that is not authorized by law; or (iv) any loss of or other breach of Personal Information.

Liability

Karine Rathle is responsible for protecting the personal information it holds or entrusts to a third party.

Karine Rathle ensures that its employees, as well as any subcontractors with whom it does business, protect the confidentiality of personal information to which they have access, regardless of the nature of the medium or the form in which it is made available.

Collection of personal information

The personal information we collect is gathered through forms. When we open your file, we collect the following personal information: last name, first name, mailing address, e-mail address, telephone number, date of birth, gender identity, employment, reason for consultation, medical history, etc. When you contact us via our online form on our website, we collect the following information: surname, first name, e-mail address, telephone number and any notes you write to us.
 

We use the personal information we collect only for the following purposes: to identify you, contact you, bill you, schedule appointments, issue receipts, respond to your requests (in person or by e-mail) and manage services.

Consent, collection, use and disclosure

The people who have access to your personal information are the administrative staff and the professionals you consult with Karine Rathle. We obtain your consent before collecting, using or disclosing your personal information to third parties, except as provided by law. Under no circumstances will Karine Rathle use or disclose personal information without your consent unless it is authorized or required to do so under applicable legislation.

Retention period

We retain your personal information for a period of seven years following its last use, except where the law provides for a different retention period.

Security measures and protection of your personal information

We follow industry security standards to protect the information we collect and receive. In particular, we have put in place appropriate physical, technical, IT and administrative safeguards to protect your personal information against any breach of confidentiality. The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information. To ensure the security of your personal information, we use the following measures:

• SSL (Secure Sockets Layer) protocol
• Access management – authorized person
• Network monitoring software
• Computer backup
• Login / password
• Firewalls

We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions.

Despite these measures, given the risks inherent in the use of computer systems, we cannot ensure or warrant the security and confidentiality of any information you transmit or provide to us, and you do so at your own risk. If you have reason to believe that personal information has been compromised, please contact our Privacy Officer.

Accessing and correcting your personal information

It is important that the personal information we hold about you is up to date. Please inform us of any changes to this information.

The law gives you various rights with respect to your personal information. In particular, you have the following rights: • Access: the right to ask whether we hold any personal information about you and, if so, to request access to that information. • Rectification: the right to request rectification of any incomplete or inaccurate personal information we hold. • Withdrawal of consent: the right to withdraw your consent to the disclosure or use of your personal information. • Restrict or deny access: the right to request that a specific stakeholder or stakeholder category not have access to one or more pieces of information you have identified. • Complaint: the right to make a complaint to our Privacy Officer or to file a complaint with the Commission de l’accès à l’information du Québec if you believe that a breach of privacy legislation has occurred. • Portability: You have the right to request that your personal information be communicated to you or transferred to another organization in a structured and commonly used technological format. To exercise any of these rights, please contact our Privacy Officer.

Third-party sites

This policy does not apply to third party websites, pages or applications that may be accessed via our services and we are not responsible for such third party services.

Introduction

Our website, https://karinerathle.com (hereinafter referred to as “the website”) uses cookies and other related technologies (for simplicity, all such technologies are referred to as “cookies”). Cookies are also placed by third parties engaged by us. In the document below, we inform you about the use of cookies on our website.

What are cookies ?

A cookie is a small, simple file sent with the pages of this website and stored by your browser on the hard disk of your computer or other device. The information stored there may be sent back to our servers or to the servers of the third parties concerned during a subsequent visit. This information is mainly as follows:

• IP address
• Operating system
• Visited pages and requests
• Time and day of connection

The use of such files enables us to:

• Improved service and personalized welcome
• Statistics

What are scripts ?

A script is a piece of code used to make our website function correctly and interactively. This code is executed on our server or on your device.

What is an invisible tag ?

An invisible tag (or web beacon) is a small piece of text or image invisible on a website, used to track website traffic. In order to do this, various data about you is stored using invisible tags.

Third parties

We have entered into agreements regarding the use of cookies with other companies that set cookies. However, we cannot guarantee that these third parties manage your personal data in a reliable or secure manner. Some parties, such as Google, should be regarded as independent data controllers. We recommend that you read the privacy statements of these companies.

Cookies

Technical or functional cookies

Some cookies ensure that certain parts of the website function correctly and that your user preferences are taken into account. By setting functional cookies, we make it easier for you to visit our website. For example, you don’t have to enter the same information several times when visiting our website, and items remain in your shopping cart until you pay.

Statistical cookies

We use statistical cookies to optimize the user experience on our website. With these statistical cookies, we obtain observations on the use of our website.

Marketing/tracking cookies

Marketing/tracking cookies are cookies or other forms of local storage used to create user profiles in order to display advertising or to track the user on this website or on several websites for similar marketing purposes.

Social networks

On our website, we have included content from Instagram, LinkedIn, Facebook and Twitter to promote web pages (e.g. “like”, “pin”) or share them (e.g. “tweet”) on social networks such as Instagram, LinkedIn, Facebook and Twitter. This content is embedded using code obtained from Instagram, LinkedIn, Facebook and Twitter and sets cookies. This content may store and process certain information for personalized advertising purposes.

Please read the privacy statement of these social networks (which may be amended from time to time) to find out what they do with your (personal) data processed using these cookies. Recovered data is anonymized as far as possible. Instagram, LinkedIn, Facebook and Twitter are located in the United States.

Consent

When you visit our website for the first time, we will show you a pop-up window with an explanation about cookies. As soon as you click “Accept”, you consent to our use of all cookies and extensions as described in the pop-up window and this cookie policy. You can disable the use of cookies via your browser, but please note that our website may no longer function correctly.

Enable/disable and delete cookies

You can use your web browser to delete cookies automatically or manually. You can also specify that certain cookies should not be deposited. Another option is to change your Internet browser settings so that you receive a message each time a cookie is set. For more information about these options, please refer to the instructions in your browser’s Help section.

Please note that our website may not function properly if all cookies are disabled. If you delete cookies from your browser, they will be placed again with your consent when you revisit our websites.

Your rights concerning personal data

You have the following rights regarding your personal data:

• you can send a request for access to the data we process about you;
• you may object to the processing;
• you can request an overview, in a commonly used format, of the data we process about you;
• you can request the correction or deletion of data if it is incorrect or no longer relevant. Where appropriate, amended information will be passed on to third parties who have access to the information in question.
• you have the right to withdraw your consent at any time, subject to contractual or legal restrictions and reasonable notice. You will be informed of the implications of such withdrawal.
• You have the right to object to our organization’s failure to comply with PIPEDA and, if the matter remains unresolved, to the Office of the Privacy Commissioner of Canada.

To exercise these rights, please contact us. Please refer to the contact information at the bottom of this cookie policy. If you have a complaint about how we handle your data, we would like to hear from you.

You may contact us regarding this Policy, or to make comments, exercise your rights or file a complaint, by contacting Karine Rathle, Privacy Officer. She can be reached by e-mail at karine.rathle@gmail.com or by mail at the below address.

Contact details

For questions and/or comments about our privacy policy, cookies and this statement, please contact us using the following coordinates:

Karine Rathle
Website: https://karinerathle.com
Email: karine.rathle@gmail.com

This page was last modified and last verified on Mai 21, 2024, and applies to citizens and legal permanent residents of Canada. We may, from time to time, amend the Policy to reflect changes in our business processes or in the law.